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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jody Frantz

Jody Frantz

March 25, 2025

5  out of  5
rating by Jody Frantz
"Outstanding service that saves my family hundreds of dollars over GEICO and Liberty Mutual. So glad Albert called."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alejandro Ahumada

March 21, 2025

5  out of  5
rating by Alejandro Ahumada
"Hoy me atendió Estefanía es una asesora muy excelente me ayudó con todo el proseso"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Veronicah Ong'ondo

March 19, 2025

4  out of  5
rating by Veronicah Ong'ondo
"The customer service is awesome. Stephanie and Albert walked me through the options so well and finalized everything. Thanks"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Jermey Bromell

March 17, 2025

5  out of  5
rating by Jermey Bromell
"Very helpful and kind highly recommended"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alexander Lewis

March 14, 2025

5  out of  5
rating by Alexander Lewis
"The most painless quote and insurance set up ive ever had in 30+ years of driving!! I talk with Albert and from the beginning to the end of our conversation I could tell he was driven to make my experience rewarding and profound, I'm a very loyal person and it o my takes honesty empathy and humanity and this gentleman showed all three, this is how insurance should be!!! Bravo Albert bravo! Wish I could give 20 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Xavier Michael

March 10, 2025

5  out of  5
rating by Xavier Michael
"I worked with Albert to move my home insurance from another agency and he was absolutely amazing. He was extremely efficient and responsive to what I needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Selena English

February 28, 2025

5  out of  5
rating by Selena English
"Was very patient and helpful. I love state farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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renee stradford

February 19, 2025

5  out of  5
rating by renee stradford
"Albert Ticer is the best all of them are great but Albert took his time and gave me all the discounts he could to lower my rates an for that I’m greatful so he get 5 stars from me .."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Trina Stevens

February 13, 2025

5  out of  5
rating by Trina Stevens
"Albert Ticer is a God send. He made my stressful auto insurance situation such an easy and nice experience. He was informative and explained things about the policy that I never knew. He listened and treated me like a person and not someone whom he was just trying to sell insurance to. I say this because my former insurance company, the employees, was not helpful and was condescending. I definitely will refer family and friends to this specific State Farm office because of Albert. He has awesome customer service skills. Thank you, Albert, for making my day!"
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Tonya Thomas

February 11, 2025

5  out of  5
rating by Tonya Thomas
"I would like to take this opportunity to thank Mr. Ticer for his professionalism, patience, and knowledge. I truly appreciate you going the extra Mile to ensure that I had the very BEST. State Farm is extremely lucky to have you on their TEAM. Tonya James"
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Jac

February 6, 2025

5  out of  5
rating by Jac
"Stephania is wonderful. Shes super kind and patient. Her professionalism and honesty and dedication to customer satisfaction makes her a trusted expert who genuinely cares about protecting what matters most. 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wilbert Sterling

February 5, 2025

5  out of  5
rating by Wilbert Sterling
"Love the way her and team helps"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Poetic Justice

January 31, 2025

5  out of  5
rating by Poetic Justice
"Albert was phenomenal and got me the best policy possible."
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Bruce Hopkins

January 24, 2025

5  out of  5
rating by Bruce Hopkins
"Stephanie was very helpful, informative, and friendly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Toxi Roane

January 18, 2025

5  out of  5
rating by Toxi Roane
"From the moment I received an immediate response from Mrs. Israel, I knew from her knowledge of the particular type of policy I needed that I had contacted the RIGHT State Farm agent to insure my property. Mrs. Israel is extremely pleasant with a bubbly personality, who made me feel assured that I had chosen the right insurance company. After receiving documents requested from me, Mrs. Israel waisted no time in providing me a comprehensive and satisfactory quote, which enabled me to get coverage at a rate more affordable than other companies I had researched. I received Great customer service and had a very welcoming experience with Mrs. Israel. Thanks so much!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Don burroughs

December 18, 2024

5  out of  5
rating by Don burroughs
"Albert, was very patient during this process, he did not pressure us on our timeline. It was a very easy process, on our schedule. Thank You, Albert! Don and Cory"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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leon crosby

December 17, 2024

5  out of  5
rating by leon crosby
"Thank you Ruth!!! Hun you was awesome!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Isiah Davis

December 5, 2024

5  out of  5
rating by Isiah Davis
"Chaela was very helpful."
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Francis Prioleau

November 20, 2024

5  out of  5
rating by Francis Prioleau
"Wonderful service, I appreciated working with Albert, Chaela, and Stephanie"
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Marlo Duggins

November 5, 2024

5  out of  5
rating by Marlo Duggins
"Albert was great with helping me get my policy started!!! He was very helpful and knowledgeable. He deserves a raise 😊 Keep up the great work Albert!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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maurice chapman

October 31, 2024

5  out of  5
rating by maurice chapman
"Knowledgeable and helpful with getting the best price to fit customer needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kisha Dixon

October 24, 2024

5  out of  5
rating by Kisha Dixon
"I have worked with several of the staff members in this office and each one has been very professional, helpful and made sure I had all the information I need. I have been working with Stephania the most and she is great with all of my requests (and yes, there is a lot) and her follow up is just as good. She has been amazing to work with and very helpful. Everyone is knowledgeable and go above and beyond to make you feel valued. 10/10...highly recommend."
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Miguel Saravia

October 23, 2024

5  out of  5
rating by Miguel Saravia
"Able Con Estafani Me alludo Mucho Fue Rapido El proseso Y Fue Muy Amable"
Profile photo of Yolanda Morris

Yolanda Morris

October 16, 2024

5  out of  5
rating by Yolanda Morris
"Chaela provided exceptional customer service and is very knowledgeable and responsive. Thank you!!"
We responded:
"Thank you Ms. Morris, Chaela prides herself on excellent customer service, happy she was able to help with your insurance needs. "
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Candace Marie Ray

October 16, 2024

5  out of  5
rating by Candace Marie Ray
"Ruthlie Israel was very helpful,professional and knowledgeable."
We responded:
"Thank you Candace for your kind words!"