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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yajaira Simmons

March 5, 2026

5  out of  5
rating by Yajaira Simmons
"Ok so MY new agent Albert (yes I'm claiming him as my agent) was so professional, fun, honest, empathetic, entertaining, helpful and considerate. I had state farm years ago and I'm glad I decided to come back!!"
We responded:
"You rock, Yajaira! We appreciate your support and your positive review. Ruthlie Israel - State Farm Insurance Agent"
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Beverly Lemon

March 3, 2026

5  out of  5
rating by Beverly Lemon
"Excellent service"
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Santasia Myers

February 27, 2026

5  out of  5
rating by Santasia Myers
"Albert was excellent to work with- he was friendly, patient, detailed, and thorough and ensured that my policies met my personally needs."
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Francine Marie Castro

February 18, 2026

5  out of  5
rating by Francine Marie Castro
"Both Ruthlie and Albert were super amazing and made this process of getting insurance super easy and helped with bundling all that I needed in one. Very helpful with providing information and knowledge in regard to all types of insurance especially how beneficial it was to get life insurance thru them and at a very great price. No one likes having to get any type of insurance because the process can be overwhelming and at times gives me a headache but they made it super easy and I ended up with good coverages at an amazingly low price with all the benefits other agencies would’ve not provided. Thank you both for your service and also for not just selling me insurance for a profit but actually being attentive and caring for me as a person. Y’all are just AWESOME!!!"
We responded:
"Amazing! We appreciate your trust in our team and look forward to continuing to serve you. Ruthlie Israel - State Farm Insurance Agent"
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Patricia Monk

February 17, 2026

5  out of  5
rating by Patricia Monk
"Very polite and helpful. Gave me all the discounts I could use and told me about others if I wanted to. And explained everything to me before I decided with them."
We responded:
"Thanks for the 5 stars, Patricia, and for being part of our Columbia community! Ruthlie Israel - State Farm Insurance Agent"
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Grahm Stief

February 12, 2026

5  out of  5
rating by Grahm Stief
"Excellent service from Temera. Very kind and professional. She was able to find alternative solutions to my issues and not just tell me no without trying. I will definitely be staying with them just because of the care and respect she gave me"
We responded:
"You rock, Grahm! We appreciate your support and your positive review. Ruthlie Israel - State Farm Insurance Agent"
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Mohamed Eltayar

February 5, 2026

5  out of  5
rating by Mohamed Eltayar
"They awesome and very professional special Albert, his great full appreciate business with you guys thank you"
We responded:
"Thanks for the 5-star shout-out, Mohamed! We’re so glad you found value in working with us. – Ruthlie Israel - State Farm Insurance Agent"
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Kelly Dohanish

February 3, 2026

5  out of  5
rating by Kelly Dohanish
"Stephanie was extremely helpful and got us the best rates around. We signed up immediately"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. – Ruthlie Israel - State Farm Insurance Agent"
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Chasirdee Dixon

January 29, 2026

5  out of  5
rating by Chasirdee Dixon
"Albert was the most understanding ,caring, respectable person that I have talked to in a while.i have a rate as A-10 for him"
We responded:
"Thanks, Chasirdee! We’re happy to see your review and thrilled you had a positive experience at our Columbia office. – Ruthlie Israel - State Farm Insurance Agent"
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Munzy Collins

December 23, 2025

5  out of  5
rating by Munzy Collins
"Mr. Albert was amazing he answer all my questions and gave me the best service is possible"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lakisha McNeil

December 18, 2025

5  out of  5
rating by Lakisha McNeil
"Ruthlie worked with me professionally and most importantly patiently! She answered all questions and took the time to go over all information related to my policies. I had been with USAA for 22 years. My Statefarm automobile insurance is over 100 dollars cheaper a month than what I was paying USAA. Thank you Ruthlie for treating me like family!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ian Mace

December 10, 2025

5  out of  5
rating by Ian Mace
"Albert Ticer was really welcoming and treated me like a friend helped me out a lot with what’s best and gave me a price that could not be beat I will be staying with them for sure!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Veronica Isaac

December 7, 2025

5  out of  5
rating by Veronica Isaac
"The entire staff is so very helpful in resolving your issue effectively and expeditiously!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Barrett Wells

November 21, 2025

5  out of  5
rating by Barrett Wells
"Great experience working with Taylor Wright. He helped me find a better policy that worked better with my budget but also provided me with better benefits at the same time. Thank you for the double win!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen Jones

November 10, 2025

5  out of  5
rating by Karen Jones
"Albert has exceptional customer service skills and I enjoyed working with him. Extremely knowledgeable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brittany Thompson

November 7, 2025

5  out of  5
rating by Brittany Thompson
"I knew I loved State Farm, but I think coming back was an absolute great decision and Albert with Ruthlie Israel, Helped me Tremendously !! He was awesome, patient & helpful .."
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coranisha williams

November 3, 2025

5  out of  5
rating by coranisha williams
"Ruthlie was so amazing patient and knowledgeable about my auto insurance and she made my process very easy. I will recommend her to anybody. She also helped me purchase my first Life Insurance for me and my children, and I am so excited to be covered at such an amazing price. Thanks again Ruthlie."
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Kimberly Green

October 20, 2025

5  out of  5
rating by Kimberly Green
"I was with State Farm for years. Thank you Chaela Harris for helping me get the best rate for my new car, and for the follow ups.You really do a great job. I appreciate your time. Keep up the good work."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Abundance Phase

October 6, 2025

5  out of  5
rating by Abundance Phase
"Albert was so amazing at helping me receive the best coverage for myself and even allowed me to receive life insurance as well. The process was easy and he remained extremely patient."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Patricia Mccoy

October 1, 2025

5  out of  5
rating by Patricia Mccoy
"Albert was very friendly and helpful really saved me some money"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tricia Klocke

September 18, 2025

5  out of  5
rating by Tricia Klocke
"Great experience. Albert helped my get a quote that was significantly lower than allstate. He was patient and very kind. Thank so much! 😊"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joshua Hill

September 3, 2025

5  out of  5
rating by Joshua Hill
"Robert was great. He took his time with me and got me a great rate for my new auto. I would recommend Robert to anyone looking for home, auto, or life insurance. Allstate has a true asset in Robert Israel"
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Nolvin Lemus

September 3, 2025

5  out of  5
rating by Nolvin Lemus
"Thank you for all your professionalism and quick response all the time."
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Kourtney Kole X. Willard

August 21, 2025

5  out of  5
rating by Kourtney Kole X. Willard
"Albert, the agent who assisted me, answered every question I had, provided reasonable explanations and, took time on policy specifics. The overall experience was exceptional. I was able to get great coverage at an amazing rate."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Edward Bailey

August 19, 2025

5  out of  5
rating by Edward Bailey
"Ms. Ruthlie Israel is the top notch Insurance Provider in the South Carolina area. Very attentive to, listening to and understanding the details of your needs. I highly recommend her services to any/all persons in need of any type of insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"